Acceptable Use Policy

These are the uses we build for and support:

• Managing accounts you are entitled to hold. Many platforms permit more than one account per person or per business, and separating them properly is better practice than sharing one browser between them.
• Client work at an agency. Keeping one client's sessions out of another's is a professional obligation, not a trick.
• Advertising verification and creative QA. Checking what an advertisement looks like from another region or another audience segment.
• Web development and testing. Reproducing a bug in a clean profile, testing a signup flow, checking a site against several device profiles.
• Market and price research against publicly available pages, within the limits those sites set.
• Privacy between your own activities. Keeping your work sessions separate from your personal ones, on your own machine.

You must not use Ward, or any account with us, to do any of the following. This list is not exhaustive; anything of the same character is also prohibited.

Fraud and deception for gain

• Creating or operating accounts in another person's name, or with identity documents or details that are not yours to use.
• Payment fraud of any kind, including using payment instruments you are not authorised to use, carding, or testing stolen card numbers.
• Fabricating reviews, ratings, engagement, votes, petition signatures, or survey responses; or operating accounts whose purpose is to simulate people who do not exist.
• Advertising fraud, including click fraud, impression fraud, and affiliate or referral fraud.
• Manipulating ticketing, limited releases, or queue systems in breach of the seller's terms.

Unauthorised access

• Accessing any account, system or data without the authorisation of the person entitled to grant it.
• Credential stuffing, password spraying, brute force, or any use of credentials obtained from a breach, a purchase, or a third party who was not entitled to share them.
• Circumventing authentication, authorisation, rate limits or security controls on systems you do not own and are not authorised to test.

Evading enforcement

• Returning to a platform, service or community you have been banned or suspended from, where that ban was imposed for abuse, fraud, harassment or illegal conduct.
• Evading a court order, a regulator, a sanctions regime, or a law enforcement measure.

Harm to people

• Harassment, stalking, doxxing, or coordinated abuse of any person.
• Any activity involving child sexual abuse material, or the exploitation of a child in any form.
• Distributing malware, ransomware, spyware, or any tool intended to damage a system or exfiltrate data without authorisation.
• Human trafficking, illegal weapons or drugs dealing, or any other serious crime.

Volume abuse

• Sending unsolicited bulk messages, email, or comments.
• Automated mass account creation on any service, other than a service you own.
• Denial of service, or any traffic pattern intended to degrade a service for others.

Content and rights

• Infringing anybody's copyright, trademark, patent or trade secret.
• Unauthorised scraping or collection of personal data, or any collection that breaches applicable data-protection law.

Ward can record and replay actions in a browser profile. When you use that:

• Only automate services whose terms permit it, or which you own.
• Respect robots.txt, published rate limits, and any technical measure a site uses to signal that automation is unwelcome.
• Do not use automation to do anything on the prohibited list above. Automating a prohibited act does not change what it is.

Ward can route a profile through a proxy you supply. You are responsible for that proxy being one you are entitled to use. Do not use proxies built from compromised machines, devices whose owners did not knowingly consent, or networks you have no right to route traffic through.

We would rather warn you than close your account, and we would rather close your account than involve anybody else. Depending on what has happened we may:

• ask you to stop and give you a reasonable period to do so;
• suspend some functionality;
• suspend or terminate your account, with or without notice where the conduct is serious or ongoing;
• report the matter to law enforcement, where we believe there is a risk to a person or where we are required to.

We cannot inspect your profiles. Ward is local-first: your browser profiles, their cookies and their contents are on your computer and we have no copy and no access. So enforcement is based on what we can actually see — reports we receive, what happens on our own systems, and legal process — and not on surveillance of your machine. This is a real limit on us and we would rather state it than imply a capability we do not have.

If you believe Ward is being used against this policy, write to abuse@digitalheroes.co.in with as much detail as you can give. We read every report.

We may update this policy. Where a change materially narrows what is permitted, we will give notice through the application and by email before it takes effect, and you will be asked to accept the new version.